Since 2006, Sea Ray of Cincinnati has been named a Boating Industry Magazine Top 100 Dealer!
"For a decade, Boating Industry has recognized the best boat dealers in North America as the Top 100," said Boating Industry editor-in-chief Jonathan Sweet. "These dealers are truly the elite of the marine industry, recognized for their business acumen, customer service and overall excellence."
Sea Ray of Cincinnati earns Mercury's Service CSI Award for 8th Year! As part of Mercury Marine's commitment to ensuring the highest level of customer service in the marine industry, the company measures the satisfaction of consumers after having service work performed on their Mercury outboard or MerCruiser sterndrive products. Recipients of this award displayed their ongoing commitment to providing exemplary customer service. The results of the award were based on the responses of customers who had work performed at an authorized Mercury dealership during the past year for products under warranty. There were only few dealers nationally to win this prestigious award.
Sea Ray of Cincinnati is proud to display the Marine Industry Certified Dealership logo. This designation is given to those dealers that have met or exceeded industry standards which help consumers identify dealers that are focused on delivering an excellent boating experience. The program addresses the quality of the sales experience, service, parts, follow up after the sale, facilities, as well as customer and employee satisfaction. It also means that we adhere to a "Consumer Bill of Rights" which is posted in our dealership. This document lets our customers know what to expect and how they should be treated.
Sea Ray of Cincinnati has been certified as a Brunswick Master Dealer. This award signifies absolute customer satisfaction by a dealership in the shopping, purchasing, and ownership experience of a Sea Ray boat. To qualify, dealers voluntarily agree to meet a demanding set of customer care and operational standards. On-site evaluations by an independent consultant are conducted and customer service index scores are taken into account as well.